Community Engagement Coordinator

Overview:

The Community Engagement Coordinator is responsible for elevating Neversecond’s presence through impactful events, retail education, and athlete engagement programs. This role aids in the execution of the Neversecond events calendar, develops creative activations, oversees retail training, and leads educational initiatives for event partners. Additionally, this role leads the strategy, development, and execution of Neversecond’s athlete and community programs, including the Privateer Athlete Program, Ambassador Program, Team & Club Partnerships, and Coaching Program.

Key Responsibilities: 

Events 

• Attend 15-20 events annually across North America, with a mix of solo activations and events supported by the Neversecond Events Team.
• Partner with the Events Manager on event setup, logistics, schedules, and on-site execution, while not serving as the primary lead for logistics.
• Focus on developing and implementing creative brand activations at select events that drive engagement, visibility, and community connection.

Retail Education 

• Oversee education and engagement with Neversecond’s retail partners, with a primary focus on training and product knowledge rather than sales.
• Conduct 1–3 check-ins with each retail store annually, primarily virtual with in-person as needed.
• Schedule in-person visits when traveling to events, both before and after.
• Train retail staff and Neversecond sales reps on product knowledge, new launches, and proper fueling strategies.

Event Partner Education 

• Lead the planning and delivery of educational webinars designed to teach athletes proper fueling strategies using Neversecond products.
• Partner with the Events Manager to schedule webinars in conjunction with key events.
• Manage the recording, archiving, and publishing of webinars to the Neversecond YouTube channel to extend reach and accessibility.

Partner Program Development 

• Lead the development and execution of Neversecond’s athlete and community programs, including the Privateer Athlete Program, Ambassador Program, Team & Club Partnerships, and Coaching Program.
• Collaborate with the Neversecond team to design and implement initiatives that build community, support athlete performance, and expand brand reach.
• Establish goals, measure outcomes, and continuously refine programs to drive engagement, loyalty, and brand advocacy.

Preferred Qualifications 

• Background in dietetics, nutrition, or a related field
• 1-3 years of relevant work experience
• Knowledge of event operations, logistics, or on-site coordination
• Willingness and ability to travel as needed
• Passion for endurance sports

Salary and Benefits

• Salary: $55,000 - $65,000 per year
• Paid Time Off: 10 days annually, plus company holidays, and sick leave